{"product_id":"5-the-retention-blindspot-and-why-ignoring-your-customers-is-killing-your-business","title":"5% The retention blindspot and why ignoring your customers is killing your business","description":"\u003cp\u003eAre you struggling to keep your customers coming back? Do you feel like you're constantly chasing after new business instead of nurturing the relationships you already have? The 5% Retention Solution is the book you need to change the game.\u003c\/p\u003e\n\n\u003cp\u003eIn this practical guide, retention expert Marcus Fuertes shares his proven framework for improving customer retention and increasing profitability. You'll learn how to identify your ideal customers, develop a retention strategy that works, and implement effective tactics for keeping your customers happy and loyal.\u003c\/p\u003e\n\n\u003cp\u003eDrawing on years of experience in customer retention and business growth, Fuertes provides actionable insights and real-world examples that will help you transform your business. Whether you're a small business owner or a marketing professional, The 5% Retention Solution is the ultimate guide to keeping your customers coming back for more.\u003c\/p\u003e\n\n\u003cp\u003eWith this book, you'll discover:\u003c\/p\u003e\n\n\u003cp\u003eThe four main reasons why customers stop doing business with you\u003cbr\u003e\nHow to use inversion thinking to identify potential reasons for customer churn\u003cbr\u003e\nThe Retention Canvas framework for developing a targeted retention strategy\u003cbr\u003e\nThe Retention 90-Day Sprint for implementing the 5% Retention Solution in just 90 days\u003cbr\u003e\nActionable tactics for improving customer engagement, providing excellent customer service, and more\u003cbr\u003e\nIf you're ready to transform your business and achieve long-term success, The 5% Retention Solution is the book you need. Get your copy today and start keeping your customers for life.\u003c\/p\u003e","brand":"Marcus Fuertes","offers":[{"title":"Paperback","offer_id":44420309221537,"sku":"9781312794160","price":27.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0462\/1120\/3233\/files\/z65v4r-front-shortedge-384_6f68be5a-0113-466b-92ae-4c23e8de91be.jpg?v=1748035873","url":"https:\/\/bookswholesale.myshopify.com\/products\/5-the-retention-blindspot-and-why-ignoring-your-customers-is-killing-your-business","provider":"BooksWholesale","version":"1.0","type":"link"}