You will find some great tips garnered from 41 years in management (39 years in airport management) and leadership in general. It is a fast and enjoyable read that provides some very interesting morsels, approaches, and anecdotes.
It contains a remarkably down to earth approach. You may feel like you are just chatting with the author. In the end, you may pick up some new tools in your tool box, and will likely sharpen some of your existing skills.
The book is built not only on Mr. CaseÕs 39 year background in airports, but also includes some variety based on his years as a US Army Officer, Mortician and Funeral Director. His 1978 book, ÒDonÕt Bury Yourself in Funeral ExpenseÓ (Communications Press) precipitated his major career change. This double background adds an interesting flavor.