This book examines the legacy of Ford quality executive John Manoogian in developing and implementing product and process improvement methodologies at the company over his 50-year career.
Chairman Bill Ford calls Manoogian "a giant force in the resurgence of Ford" in the 1980s and 2000s. "Had we not listened to ... John's refinements and process improvements to the basic SPC philosophy, we would be a much different company today. As Jim Padilla so aptly put it, in reference to the Back to Basics North American Business Model he championed: The first two priorities are the most important Ñ improve quality and improve quality. Truer words were never spoken, and we've been living by them ever since. John Manoogian helped us find our way toward realizing those two priority goals. Thank you for this tribute to an important figure in Ford history."