Customer service jobs are the fastest growing sector of the economy, and theyÕre filled by women, minorities, and the working poor. American commerce is built on a system which places the most marginalized workers at the mercy of the American public, prioritizes personality over skill, and promises advancement and wage opportunities which donÕt exist. Customer service employees know theyÕre being exploited, but theyÕve been effectively silenced through decades of injustice. ItÕs time to make some noise.