{"product_id":"decision-science-and-queueing-theory","title":"Decision Science and Queueing Theory","description":"\u003cp\u003eAn introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory\/simulation model is discussed as a method of analyzing call center operational characteristics.\u003c\/p\u003e","brand":"David A. Brown","offers":[{"title":"Paperback","offer_id":44420396843169,"sku":"9781257623969","price":33.08,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0462\/1120\/3233\/files\/12vnvw64-front-shortedge-384.jpg?v=1748400408","url":"https:\/\/bookswholesale.myshopify.com\/products\/decision-science-and-queueing-theory","provider":"BooksWholesale","version":"1.0","type":"link"}