{"product_id":"dont-say-no","title":"Don't Say No!","description":"\u003cp\u003eA practical business guide to basic customer service in keeping your customers coming back even in the era of Amazon.\u003cbr\u003e\nWhether B2B or B2C, this primer gives you the edge to increase your business with simple knowledge-based skills ensuring your competitiveness with online sales, direct competition and hard times.\u003c\/p\u003e","brand":"Garry Bowie","offers":[{"title":"Paperback","offer_id":44420484923553,"sku":"9780359374007","price":33.97,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0462\/1120\/3233\/files\/1y8mzdrv-front-shortedge-384_0ffc02a8-dcf5-42f9-a583-718dfadb8cb5.jpg?v=1748216921","url":"https:\/\/bookswholesale.myshopify.com\/products\/dont-say-no","provider":"BooksWholesale","version":"1.0","type":"link"}