CONTENTS
1. Introduction
2. What is Etiquette
3. Importance of Etiquette
4. Conversation
5. Polite Conversation
6. Meetings
7. Greetings
8. How to Introduce
9. Entertainment
10. Family Etiquette
11. General Etiquette
12. Business Manners
13. Etiquette Related to Hospitality
14. Etiquette in the Institution
15. Other Etiquette and Manners
COMMENTS OF THE NCERT, Government of India, New Delhi:
Shri Ram Nivas Kumar has written a book on etiquette and manners.
The book titled ètiquette and MannersÓ by Ram Nivas Kumar contains information about what is etiquette, importance of etiquette, styles of conversation, etiquette during meetings, ways of greeting with people, etiquette at working place etc.
The book as a source of reading material for children on the etiquette may be kept in the libraries of schools.
-NCERT, Government of India, New Delhi.