An informative Pictorial Instructional Manual with e-mail support, by a Professional All Breed Dog Grooming Instructor ** My instructions are clear and in terms anyone can understand. (Remember this is what I do for a living !) ** I will also explain some handling tricks to get your dog to co-operate and enjoy his grooming. ** You'll recieve an equipment list specifically for grooming a West Highland White Terrier including shampoos, conditioner, correct nail clippers, brushes and much more ** You'll learn how to how trim nails, clean ears, brush teeth and easily express anal glands ** Eye stains a problem? IÕll help you try to clear it up and keep it under control. ** Step by step instructions on how to give your dog a trimup, shave the rear, and underbelly and pads and much much more ! ** My instructions are so clear anyone can learn how to Groom, Great for beginners and tips for professionals !!