Organizational ÒinsidersÓ Steven A. Danley and Dr. Peter Hughes explore the most common dysfunctions preventing managers from promoting healthy, vibrant, and sustainable workplaces in this field manual written in the form of a medical encyclopedia.
They identify toxic behaviors and cultures such as Òmanagerial addiction,Ó which is identified by fixations on fame, power, money, adulation, and territory; Òlack of shame,Ó which is the inability or diminished capacity of a manager/executive to feel embarrassment, disgrace, or ignominy for unscrupulous actions; and Òinadequate knowledge of line operations,Ó which is defined by an inattention to and/or insufficient knowledge of daily operations.