Current for 2010, this Advanced Management Guide provides records management, I.T. and legal professionals in the U.S. and Canada with a comprehensive approach to the "Holy Trinity of E-Records" -- e-records, email archiving and e-discovery systems. It covers over 65 software and hosted providers of the 3 types of software, including standards, market analysis, Best Practices and evaluation and implementation approaches. It includes processes and procedures for organizations operating in the U.S. and Canada. This is the most complete and cohesive report on these 3 key areas, researched and written by leading experts in the industry. Records and I.T professionals cannot afford to be without this 2010 resource.