{"product_id":"the-secret-diary-of-a-mystery-shopper","title":"The Secret Diary of a Mystery Shopper","description":"\u003cp\u003eI have the best job in the worldÉ Wouldn't you love to get paid to shop??\u003cbr\u003e\nWell maybe not everyone would but I have been very privileged to be a Mystery Shopper for the last 11 years and yes I have been paid to get massages, nails done, eat in restaurants and sleep in fabulous hotels but the best part was that I have been helping businesses master their service delivery, increase their employeesÕ engagement and customer loyalty, win industry awards and  grow their profitability.\u003cbr\u003e\n \u003cbr\u003e\nIn this book, Claire Boscq-Scott, AKA the Busy Queen Bee, tells the tales of real-life Customer Service Stories, and learn how, through the eyes of someone else and setting up a Mystery Shopping programme, you could improve your employees' performances, deliver exceptional customer experiences and thrive in your business.\u003c\/p\u003e","brand":"Claire Boscq-Scott","offers":[{"title":"Paperback","offer_id":44420202922145,"sku":"9781716632839","price":30.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0462\/1120\/3233\/files\/zwrq77-front-shortedge-384_50dd01e0-0395-41d6-a487-6ad6684de43e.jpg?v=1747757730","url":"https:\/\/bookswholesale.myshopify.com\/products\/the-secret-diary-of-a-mystery-shopper","provider":"BooksWholesale","version":"1.0","type":"link"}