Austin's life is miserable. He is lonely and his parents are on the edge of divorce. But, when he begins to receive mysterious letters from a man who goes by the name of Mr. S his life turns around. He gets gifts, he gets company from Mr. S and his parents are starting to calm down. But when strange things occur around the house and his little brother goes missing Austin begins to wonder if Mr. S is really trying to help him or worse if he is responsible.