The Department of National Revenue, Revenue Canada, The Canada Revenue Agency - whatever the name the end result is the same. FEAR! We've all heard stories of how Tax Collectors abuse and terrorize innocent Canadians. But what are tax collectors really like? Are they as tough and as scary as we belive? Step behind the T1 and read the tax book that the Canada Revenue Agency always feared would one day be published. The Uncivil Servants: The Memoirs of a Canada Revenue Agency Tax Collector. By Alan Baggett author of the best selling Tax Collector's Bible.