{"product_id":"we-are-buyers-you-are-sellers-youre-busted","title":"We Are Buyers. You Are Sellers. You're Busted.","description":"\u003cp\u003eLeeÕs often humorous but sometimes sad documentation of the long-term erosion of buyer-seller relations is a Òmust readÓ for corporate managers who want to know why customers suspect their motives and explanationsÐand for American citizens wanting to know what hit them.\u003c\/p\u003e \n\n\u003cp\u003e-David Mangen, Ph.D., President of Mangen Research \u003cbr\u003e\nand author of multiple books\u003c\/p\u003e \n\n\u003cp\u003eAn amazingly insightful and extremely relevant book. The time has finally arrived when consumer power will force business to engage with humanity, authenticity and empathy.\u003c\/p\u003e \n\n\u003cp\u003e-Doug Leather, CEO of REAP Consulting (Pty) Ltd, \u003cbr\u003e\nauthor of The Customer-Centric Blueprint\u003c\/p\u003e \n\n\u003cp\u003eRecommended reading for customer-centric leaders with a genuine desire to understand customersÕ sentimentÐno matter how much it hurtsÐand how to meet their expectations for fair and honest treatment.\u003c\/p\u003e \n\n\u003cp\u003e-Bob Thompson, Founder\/CEO of CustomerThink Corp. \u003cbr\u003e\nand author of Hooked On Customers\u003c\/p\u003e","brand":"Dick Lee","offers":[{"title":"Paperback","offer_id":44420213276833,"sku":"9781483416922","price":45.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0462\/1120\/3233\/files\/1wvnndjk-front-shortedge-384_526e7faa-f8b6-4af3-877b-d7b5d6f5acee.jpg?v=1747768474","url":"https:\/\/bookswholesale.myshopify.com\/products\/we-are-buyers-you-are-sellers-youre-busted","provider":"BooksWholesale","version":"1.0","type":"link"}